Server infrastructure

Managed IT Services

Comprehensive IT management and support to keep your infrastructure running smoothly 24/7. Focus on your business while we handle your IT.

Overview

Our Managed IT Services provide comprehensive, proactive management of your IT infrastructure. We take care of the day-to-day operations, monitoring, maintenance, and support so you can focus on growing your business.

With our team of certified professionals and advanced monitoring tools, we ensure your systems are always running at peak performance, secure from threats, and ready to scale with your business needs.

KeyBenefits

24/7 Monitoring

Round-the-clock monitoring of your IT infrastructure to prevent issues before they impact your business.

Proactive Maintenance

Regular updates, patches, and maintenance to keep your systems secure and optimized.

Rapid Response

Fast response times with guaranteed SLAs to minimize downtime and disruption.

Expert Support

Access to certified IT professionals who understand your infrastructure and business needs.

What's Included

Network infrastructure management
Server and storage administration
Backup and disaster recovery
Security monitoring and management
Help desk and user support
IT asset management
Performance optimization
Compliance and reporting

Technologies We Use

Microsoft 365Azure Active DirectoryVMware vSphereCisco NetworkingFortinet SecurityVeeam BackupPRTG MonitoringServiceNow ITSM

Pricing Model

Our Managed IT Services are available through flexible pricing models tailored to your needs:

  • Per-User Pricing:Ideal for businesses with predictable user counts
  • Per-Device Pricing:Perfect for managing specific devices and endpoints
  • Fixed Monthly Retainer:Comprehensive coverage with predictable monthly costs

Frequently Asked Questions

What is included in Managed IT Services?

Our Managed IT Services include 24/7 monitoring, proactive maintenance, help desk support, security management, backup and disaster recovery, and regular reporting.

How quickly do you respond to issues?

We offer guaranteed response times based on severity. Critical issues receive immediate attention, while standard requests are handled within agreed SLA timeframes.

Can you manage our existing infrastructure?

Yes, we can manage your existing IT infrastructure regardless of the technologies you're currently using. We'll assess your environment and provide seamless management.

Do you provide on-site support?

Yes, we offer both remote and on-site support depending on your needs and the nature of the issue. Most issues can be resolved remotely for faster response times.

Ready to Outsource Your IT Management?

Let us handle your IT infrastructure so you can focus on what matters most - growing your business.